Mybet Malaysia Platform Terms and Conditions

1 Introduction

Mybet is an online casino platform operated under a valid license, offering a wide range of digital entertainment services to eligible members. Our services include Live Casino, Fish Shooting Games, Sports Betting, wagering, and various other digital games available through mybet.ceo and our official mobile app.

These Terms and Conditions ("Agreement") govern the relationship between mybet and every individual who registers for or uses our platform. This Agreement should be read together with our Privacy Policy and any game-specific or promotional rules announced from time to time.

If you do not agree with any part of this Agreement, you must immediately stop using the mybet platform and contact our support team to close your account if necessary.

2 Member Eligibility

To register and use the mybet platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the date of registration. mybet does not permit registration or use of the platform by underage individuals under any circumstances.
• Is an individual registering on their own behalf, and not on behalf of another person or business entity.
• Not on any self-exclusion list or play restriction list submitted to mybet.
• Not holding more than one (1) active account on the mybet platform at any time.
• Not under bankruptcy administration or involved in any insolvency proceedings that affect your ability to make financial commitments.

3 Account Registration & Verification

Every member is required to provide accurate, complete, and up-to-date information during registration. Required details include full name, date of birth, mobile number, and a valid email address.

Mybet conducts a Know Your Customer (KYC) process to verify member identities. This may require you to submit identification documents such as a national ID or passport, as well as proof of current address. KYC verification is mandatory before any first withdrawal can be processed.

• Each individual is only permitted to hold one account at mybet. Duplicate accounts will be suspended and balances reviewed.
• Account information is confidential and members are fully responsible for all activity that occurs under their account.
• Members must notify mybet immediately if they suspect any unauthorized access to their account.
• Mybet reserves the right to request additional verification at any time if suspicious activity is detected.

4 Deposit & Withdrawal

Mybet supports a wide range of local Malaysian payment methods including bank transfers (Maybank, CIMB, Public Bank, RHB), eWallets (Touch 'n Go eWallet, GrabPay), and cryptocurrency. All deposits are processed instantly and mybet does not charge any additional fees for deposit transactions.

• The minimum deposit amount is RM 30 and the minimum withdrawal amount is RM 50.
• The withdrawal method must match the deposit method used, unless specifically approved by the mybet team.
• Mybet reserves the right to request proof of payment method ownership before processing a withdrawal to ensure transaction security.
• All financial transactions are protected by 256-bit SSL encryption and our automated fraud detection system.
• Daily and weekly withdrawal limits may apply depending on the member's account level and verification status.

5 Bonus & Promotions

Mybet offers a variety of bonuses and promotions from time to time, including a Welcome Bonus, reload bonuses, weekly cashback, and special promotions for specific games. Each bonus is subject to a wagering requirement and validity period as stated in the respective promotion's terms.

• Bonuses may only be claimed once per promotion unless stated otherwise.
• Wagering requirements must be fully met before any withdrawal from the bonus balance can be processed.
• Mybet reserves the right to void bonuses and forfeit wins derived from bonuses in cases of abuse or attempted system manipulation.
• Bonuses cannot be transferred between accounts or converted directly to cash without meeting the wagering requirements.
• Members who hold more than one account or use multiple payment methods are not eligible to claim any bonuses.
• Mybet reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice.

6 Game Rules

All games available on the mybet platform use a Random Number Generator (RNG) that has been independently audited by an accredited third party. This ensures every game outcome is truly random and that no party, including mybet itself, can manipulate the results.

• Game results are final and cannot be disputed unless there is clear evidence of a technical failure verifiable by the mybet system.
• In the event of a technical disruption or disconnection during gameplay, mybet will use server records to determine the valid outcome.
• The use of automation software, bots, or any third-party programs to influence game outcomes is strictly prohibited and will result in immediate account closure.
• Wins obtained through technical errors, bugs, or system vulnerabilities are void and mybet reserves the right to cancel such wins.
• Members are responsible for ensuring they understand the rules of each game before playing. Full game rules are available on the platform.

7 Member Conduct & Prohibited Use

Mybet expects all members to conduct themselves respectfully and responsibly while using the platform. The following behaviors are strictly prohibited and may result in account suspension or closure without notice:

• Any attempt to cheat, manipulate, or exploit the mybet system, including bonuses, promotions, or game mechanics.
• Use of unauthorized software or methods to gain an unfair advantage over other players or the platform.
• Colluding with other members to manipulate game outcomes in multiplayer mode.
• Conducting any form of money laundering through the mybet platform.
• Providing false information, impersonating another person, or registering an account on behalf of someone else.
• Using offensive, abusive, or threatening language in any communication with the mybet team or other players.

8 Data Security & Privacy

Mybet takes our responsibility to protect each member's personal information seriously. All data collected is processed in accordance with our Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010.

• All personal data and financial information is stored on servers protected by industry-grade encryption.
• Mybet will not sell, transfer, or disclose members' personal information to any third party without their consent, unless required by law.
• Members are responsible for keeping their password and account login information confidential.
• Mybet recommends the use of a strong password and two-factor authentication (2FA) for better account security.
• Please refer to our Privacy Policy for full details on how we collect, use, and protect your data.

9 Liability Limits

Mybet provides this platform on an "as-is" basis and makes no guarantee that the service will always be uninterrupted, error-free, or meet the specific expectations of any member. To the extent permitted by applicable Malaysian law:

• Mybet is not liable for any indirect, consequential, or special losses arising from the use of the platform.
• The maximum total liability of mybet to any member shall not exceed the net deposit amount made by that member in the 30 days prior to the claim.
• Mybet is not liable for any losses resulting from failures in internet connection, hardware, or software on the member's end.
• Members acknowledge that betting and casino games involve the risk of losing money and mybet is not liable for any losses incurred during play.

10 Account Termination & Closure

Members may close their mybet account at any time by contacting our customer support team via live chat. Prior to closure, any unfulfilled bonus conditions will be forfeited and any valid account balance will be processed for withdrawal.

Mybet reserves the right to suspend or close a member's account without prior notice under the following circumstances:

• Breach of any term in this Agreement.
• Identity verification failed or false information was detected.
• Suspected fraudulent activity, manipulation, or money laundering.
• Instructions from legal or regulatory authorities.
• Self-exclusion request submitted by the member.

In the event of closure due to a violation, mybet reserves the right to forfeit any bonus balance with unfulfilled conditions and withhold withdrawals until the investigation is complete.

11 Amendments to Terms and Conditions

Mybet reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon publication on mybet.ceo.

Mybet will endeavor to notify members of significant changes via their registered email or in-platform notifications. However, it remains each member's responsibility to check this page regularly to stay informed of the latest terms.

12 Contact Us

If you have any questions regarding these Terms and Conditions, or need further clarification on any part of this agreement, the mybet team is ready to assist you.

• Live Chat: Available 24 hours a day, 7 days a week via the mybet platform
• Support Email: [email protected]
• Email Response Time: Within 24 hours on business days

For issues related to responsible gaming or self-exclusion, please visit the Responsible Gaming for further information and support.